Privacy Policy

Last updated:

Introduction

Non-Binary Studio ("We," "Our," or "Us") respects your privacy and is committed to protecting it through compliance with this privacy policy (the "Policy"). This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing your information while using our mobile application, Outer Voice AI (the "App"), and any associated services, including our website (collectively, the "Services").

This Policy applies to information we collect through the Services and in email, text, and other electronic communications you send through the Services. By accessing and using the Services, you agree to this Policy. If you do not agree with our policies and practices, please do not use our Services.

Data Collected

When you use the Services, we collect certain non-identifiable information, such as:

  • Device-specific information
  • Usage statistics
  • When you send voice messages through the Services, the voice recordings are temporarily stored on our partner ElevenLabs' servers for processing and fine-tuning the AI-powered personal coach feature—no personal information is associated with the recordings, and they can be deleted.

    Third-Party Services

    We're using third-party services to enhance your experience with the Services, as follows:

  • ElevenLabs API: To store and fine-tune the voice recordings.
  • OpenAI API: To transcribe the recordings and for the chat completions.
  • Sentry: To monitor the performance of the app a analyze errors.
  • Firebase: To track the usage of the app.
  • RevenueCat: For processing payments.
  • We will retain your audio data only for as long as is necessary to fulfill the purposes for which it was collected or as long as required by applicable laws or regulations.

    Data Processing and Storage Location

    The data we process and store is located in the United States. By using our Services, you consent to the transfer, processing, and storage of your data in the United States.

    Data Retention

    We retain your data as long as it is necessary to provide you with the Services. You may request the deletion of your data by contacting us at the email address provided below.

    Security

    We take the security of your data seriously and implement appropriate measures to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

    Children's Privacy

    Our Services are not intended for individuals under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at the email address provided below. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

    Changes to This Privacy Policy

    We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will provide notice of material changes by posting the updated Policy on the Services. Your continued use of the App following the posting of changes constitutes your acceptance of those changes.

    Contact Information

    If you have any questions, concerns, or suggestions regarding our Privacy Policy, please contact us: outervoice.ai@gmail.com

    Please note that email communications are not always secure, so please do not include sensitive information in your emails to us. This Policy complies with the requirements of the General Data Protection Regulation (GDPR).